How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Having a problem with google chrome. followed the help prompts

Customer Question

having a problem with google chrome. followed the help prompts but it would not download
Submitted: 1 year ago.
Category: Software
Expert:  IT Miro replied 1 year ago.
Hello! My name is***** provide more details about the problem you are experiencing. Are you able to start Google Chrome?
Customer: replied 1 year ago.
yes but the response is slow. It was fine before I went away. When I came back two weeks later I received a message that was outdated
Expert:  IT Miro replied 1 year ago.
Other than operating slower, have you noticed any other changes, such as changed home page, new Chrome extensions, etc?
Expert:  IT Miro replied 1 year ago.
Hi again!
Do you still require assistance with this issue?
Let me know,
IT Miro
Expert:  IT Miro replied 1 year ago.
Hi!
Were you able to read my messages sent to you?