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Pete
Pete, Computer Expert
Category: Software
Satisfied Customers: 16307
Experience:  CISCO certified computer and networking expert
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I moved a stx file and when I went to open it I cannot see

Customer Question

I moved a stx file and when I went to open it I cannot see the edited details. I moved the stx file back and still cannot see edited footage. How do I recover edited footage?
Submitted: 1 year ago.
Category: Software
Expert:  Pete replied 1 year ago.
Hi there, If the edited footage is not showing in the stx file then it may have become corrupted.The only way to recover it is from a backup, if you have made one.
Customer: replied 1 year ago.
The file is not corrupted, I have tried another file and it did the same thing.
Expert:  Pete replied 1 year ago.
What method are you using to move the files?
Are they being moved to another folder within your computer, or from one computer to another?
Customer: replied 1 year ago.
Copy and paste. I have 2 copies and both do not work. It is the same computer.
Expert:  Pete replied 1 year ago.
Ok you cannot move the stx file on its own - you have to move the associated folder as well. It contains hidden contents that are used by the application to open the stx file.
Studio uses two items to keep track of projects, (1) the project file (.STX extension) and (2) a project folder. The project file is a zero byte file that is used as a placeholder for the project. The project folder contains a set of hidden files which define the structure of the project.
The project folder can be moved, renamed, or copied, but it should be considered as a single unit.
Customer: replied 1 year ago.
I have moved the files and hidden files and folders and still does not work.
Expert:  Pete replied 1 year ago.
You cannot move the files and hiddne files on their own -
you need to move the entire folder all in one go.