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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 35257
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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Google Chrome keeps crashing and freezing on me. I have to

Customer Question

Google Chrome keeps crashing and freezing on me. I have to restart my computer, and even when I do, it'll work for a little while and then back to the same thing… Any advice?
Submitted: 1 year ago.
Category: Software
Expert:  Viet - Computer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

Please try: Open Chrome, then try: click on the 3-bar icon at the upper right corner in Chrome, then click on History
, then click on Clear browsing data..., then at the drop-down list (which is next to the option Obliterate the following items from:), select the option the beginning of time, then click on Clear browsing data at the bottom
; next, click on the 3-bar icon again at the upper right corner in Chrome, then click on Settings

, then click on Show advanced settings..., if shown, at the bottom (scroll down as needed), then scroll down to the bottom, then click on Refresh / reset and confirm

Please let me know. Thank you.
Expert:  Viet - Computer Tech replied 1 year ago.
If that does not work, then download and save the Chrome software at the website below (but don't open it for now):

http://www.google.com/chrome/eula.html?system=true&standalone=1

, then close / quit Google Chrome program
, then uninstall the Google Chrome program
, then open the downloaded chrome... file to reinstall it
, then check.

Please let me know. Thank you.