How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Computer Expert
Category: Software
Satisfied Customers: 15771
Experience:  CISCO certified computer and networking expert
30970729
Type Your Software Question Here...
Pete is online now
A new question is answered every 9 seconds

My cannon g7x shoots raw in CR2 format but cs5 photoshop won't

Customer Question

my cannon g7x shoots raw in CR2 format but cs5 photoshop won't recognize it. Tried to update bridge software but in says no updates available.
Submitted: 1 year ago.
Category: Software
Expert:  Pete replied 1 year ago.
Hi,CS5 currently cannot recognize the RAW format used by the G7X.You can still use Canon's own software to view and edit your photos.
Customer: replied 1 year ago.
Adobe photo help for camera raw 9.1 lists the g7x as ok so you are incorrect
Expert:  Pete replied 1 year ago.
Hi,
Adobe Photo help covers a range of topics, however CS5 is NOT currently compatible with G7X RAW format.