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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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I WOULD LIKE TO CHECK MY PROTECTION IS UP TO DATE MY COMPUTER

Customer Question

I WOULD LIKE TO CHECK MY PROTECTION IS UP TO DATE MY COMPUTER IS TELLING ME I AM HAVING PROBLEMS DOWNLOADING A PROGRAMME WHEN I AM NOT AT ALL
Submitted: 1 year ago.
Category: Software
Expert:  Viet - Computer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or mac computer?
Does it show the name of the program / window that is telling your computer is having problem downloading a program?
When you are available, please reply back at the box below to continue. Thank you,

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