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Richard Hall
Richard Hall,
Category: Software
Satisfied Customers: 249
Experience:  Chief Information Officer at Spectrum Contracting Serv.
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I cannot open an inDesign cs file that was sent to me. I have

Customer Question

I cannot open an inDesign cs file that was sent to me. I have inDesign cs5. I have exchanged with this person many times. Today it is telling me I need plug-ins. What do I do?
Submitted: 1 year ago.
Category: Software
Customer: replied 1 year ago.
Both files are cs5
Customer: replied 1 year ago.
Am I still connected? Shall I continue to keep this page open? I am getting no response. -
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
I am assuming that you need a phone number to call me. (###) ###-#### ***** don't care whether I get a phone call or a written response - but I would like some type of response. I can't really even tell if we are connected.
Expert:  Richard Hall replied 1 year ago.
Hello, my name is***** should be able to assist you. I can give you a call.I will call you shortly.Thanks,Richard
Expert:  Richard Hall replied 1 year ago.
Per our conversation via telephone and remote session we were able to correct the file and were able to open it.
If you need any further assistance.
Thanks!!!!
Richard

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