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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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I need help with installing the software on a HP printer

Customer Question

I need help with installing the software on a HP printer called an Officejet Pro 6830. When I hit the key for installing the software, it runs for a few seconds and then stops withou\t a followup and no instructions. Can you help me?
Submitted: 1 year ago.
Category: Software
Expert:  Jess M. replied 1 year ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Are you using Windows XP, Vista, 7, 8 or a Mac?
Please let me know so that I can help you further.
Best regards,
Jess