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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 571
Experience:  Computer Software Support specialist for more that 10 years
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I need to replace 4 windows xp client machine on a windows

Customer Question

I need to replace 4 windows xp client machine on a windows server 2003 using active directory. I would like to not have to reinstall the programs and printers. I have the 4 replacement windows 7 pro computers ready to join the domain with their DNS pointing to the server. I can join the server but can not recover the user desktops and data who can help me?
Submitted: 1 year ago.
Category: Software
Expert:  dresteve2000 replied 1 year ago.
Hi, I am A. Stevens here to help with your question! Are you trying to recover the user desktops/data through the roaming profiles? You might not have had that set up on the XP machines before.
Expert:  dresteve2000 replied 1 year ago.
There are other ways to move the data over though, what all are you wanting to move? Like desktop shortcuts, IE settings, My Documents, etc.?
Customer: replied 1 year ago.

I am simply replacing the working xp work stations with windows 7 workstations and when I log back on with the new computer I want the users desktop to appear. currently with the XP computers I can log on to any of the users and that users desktop appears on whatever computer I use. So I want the new computers to act in the same manner. I hjave installed one and it does connect to the domain. but it has a new fresh desktop when using any of the user names.

Expert:  dresteve2000 replied 1 year ago.
I understand. Have you checked event viewer on the new machine after logging in to see the errors? could be a few different reasons why it is not loading. check the event viewer for "User Profile Service" related events
Customer: replied 1 year ago.

I am not onsite yet this morning. I was thinking I needed to do some kind of server magic command on the server. it seems like such a simple thing to have the desktop folllow the user names.

do you do any kind of remote access support? if so what would you charge?

Expert:  dresteve2000 replied 1 year ago.
Yes, I can do remote support. It kind of depends we would need to diagnose the issue from the client side first to see where to begin. For something like this I would ballpark around $120 to get it all done. Could be less or could be more just depending what you find on the event logs
Customer: replied 1 year ago.

cool if I can get one done with you using remote access software like team viewer I can do the rest I have so years experence in PC's and networks but very limited experence in server 2003 =. I do have some experence but not active directory I will be onsite in two hours how can I contact you and will that work for you? I am***@******.***

Expert:  dresteve2000 replied 1 year ago.
you can get me at***@******.***, no problem, I can handle the server side for you. Have extensive experience in 2003, 2008, etc. We can use teamviewer or JA screen connect also
Customer: replied 1 year ago.

ok I emailed you Thank you!!

Customer: replied 1 year ago.

one last thing are the programs actually installed on the servers user profile or are they installed locally on the machines will I need to reinstall for example office on the new computers or when they log in with the correct user profile is it installed already on the server

Expert:  dresteve2000 replied 1 year ago.
office is going to be installed locally only. most software is going to be local to the client
Customer: replied 1 year ago.

ok thank you. will you be available in an hour and a half? a little after 9 15 AM my time?

Expert:  dresteve2000 replied 1 year ago.
Sure, not a problem, I'll be here. Just email me or call

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