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Jess M.
Jess M., Computer Support Specialist
Category: Software
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I have adobe export and when I try to convert from pdf to word,

Customer Question

I have adobe export and when I try to convert from pdf to word, I get "an error occurred while trying to access this service." Help!
Submitted: 1 year ago.
Category: Software
Expert:  Martin replied 1 year ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
When was the last time it worked properly?
It sounds like you're using the online ExportPDF service to convert your file. Have you tried uploading it directly as opposed to using the Adobe interface?
Here's another page you can use to do the same conversion:
https://www.freepdfconvert.com/
May I start a remote session that way I can take a closer look at the problem and fix it for you directly?
Regards,
Martin
Expert:  Martin replied 1 year ago.
I haven't heard back from you, were you able to try my suggestion?

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