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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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My 4480 scans but will not print It was ok till run out of paper. I have unplugged the us

Customer Question

my 4480 scans but will not print
It was ok till run out of paper. I have unplugged the usb & power to restart,download driver
Submitted: 1 year ago.
Category: Software
Expert:  Jess M. replied 1 year ago.
Hi, welcome to JustAnswer and thank you for your question.
When you try to print, what exactly is the error message that you got?
Keep me posted.
Jess
Customer: replied 1 year ago.
there are no error messages.
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from yo. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Jess M. replied 1 year ago.
Hi,
Thank you for writing back with that information. I am sorry for the persisting issues.
Can I remotely access your computer so that I can directly fix the problem while you watch ?
Please let me know so that I can send you the formal offer.
Regards,
Jess