How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Christopher Love Your Own Question

Christopher Love
Christopher Love, Expert
Category: Software
Satisfied Customers: 119
Experience:  Owner at CJL & Associates
70121091
Type Your Software Question Here...
Christopher Love is online now
A new question is answered every 9 seconds

Not able to download Lightroom 6 upgrade purchased on May

Customer Question

Not able to download Lightroom 6 upgrade purchased on May 7,2015.
Submitted: 1 year ago.
Category: Software
Expert:  Christopher Love replied 1 year ago.
Hello, my name is Chris. What, if any, messages do you get when you try to download the upgrade? Also, please provide what version of Lightroom you currently have and the Operating System you are using.
When you send that info, I can hopefully provide a solution. As always, if I can't help, I will opt out and there will be no charge for my response. let me know..