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Tim
Tim, Sr. Engineer
Category: Software
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Experience:  Sr. Systems and Network Engineer
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I have an ASUS Q550 laptop and I just upgraded from Windows

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I have an ASUS Q550 laptop and I just upgraded from Windows 8 to Windows 8.1. One of the many things that no longer works is the ability to automatically enter sleep mode. So if the laptop is unplugged it will only cut off after the battery dies, even when it is set to go to sleep after 5 minutes. I have heard that many other people have the same problem. What can I do to fix the problem so that it enters sleep mode?

itgurukitty :

hey

itgurukitty :

saddley, nothing.

itgurukitty :

wait for microsfot to release a patch.....

Customer:

Have you heard of this problem?

Customer:

Is it something that Microsoft has acknowledged?

itgurukitty :

yup

itgurukitty :

on some machines, yes

itgurukitty :

i have windows 8 on one pc, 8.1

itgurukitty :

and its terrible so far

itgurukitty :

at least for me -

itgurukitty :

Mine is an Acer v5

itgurukitty :

this is something Microsoft does, they release unfinished software.....let us text it pretty much.

itgurukitty :

and then the next version is good

itgurukitty :

like windows Vista to Windows 7.

itgurukitty :

it may not even been fixed in the upcoming patch......

itgurukitty :

you may want to call asus, they are very good with tech support......they may have made their own patch, or driver.

Customer:

Thanks

itgurukitty :

np

itgurukitty :

please do rate me.

Tim and 3 other Software Specialists are ready to help you
Hi there, thanks again for using JA. I just wanted to make sure all your issues were resolved.

Thanks,

- Tim
Customer: replied 3 years ago.

You were great, and thanks for following up.

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