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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 29985
Experience:  Ten years of computer software and hardware support; Windows 8 7 Vista XP etc.
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I downloaded 2014, but when I went to use it I was back to

Resolved Question:

I downloaded 2014, but when I went to use it I was back to 2013. Where would 2014 be on my computer and how do I get it to replace 2013?
Submitted: 1 year ago.
Category: Software
Expert:  Viet - Computer Tech replied 1 year ago.

Hello Robert! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What's the name/kind of the 2014 product? Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=e308692b-081c-4392-b3f2-4c3cbd914697

Thank you

Customer: replied 1 year ago.


It is 2014 deluxe

Expert:  Viet - Computer Tech replied 1 year ago.
Thank you, XXXXX XXXXX chat with you in a second.
Expert:  Viet - Computer Tech replied 1 year ago.
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.

http://www.justanswer.com/computer/expert-itstuff/
Viet - Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 29985
Experience: Ten years of computer software and hardware support; Windows 8 7 Vista XP etc.
Viet - Computer Tech and other Software Specialists are ready to help you

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