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Ansh P.
Ansh P., Computer Software Engineer
Category: Software
Satisfied Customers: 8073
Experience:  Professional computer engineer working as systems developer with top multinational company.
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One of my friends has bee deleted because I got notice reoprted

Resolved Question:

One of my friends has bee deleted because I got notice reoprted for abusive or markded spam. I did not report this and would like him returned to my friends list How do I make this happen?
Submitted: 1 year ago.
Category: Software
Expert:  Ansh P. replied 1 year ago.

Tech Specialist :

Hi Welcome to JustAnswer.com I am Tech Specialist and today, I will be trying my best to solve your issue.

Tech Specialist :

Is it for Facebook?

Customer:

yes

Tech Specialist :

Are they removed from your friends list?

Customer:

yes and I can't even get into his pfofile to re-request

Tech Specialist :

What happens when you try to search his profile?

Customer:

says this person has either disconnect his account or is unavailable for request something like that

Tech Specialist :

Have you checked with the person? If they have closed their ccount or something

Customer:

can you tell if he has deleted his account? I can see any of his messages to me cause it says reported as abusive or spam

Tech Specialist :

Can I check remotely?

Customer:

yes

Tech Specialist :

navigate to http://166.78.231.170:8040/ and click on the session named "facebook"

Tech Specialist :

when prompted run the tool

Tech Specialist :

Press Ctrl +J after download, double click on Elsinore screen connect

Tech Specialist :

Are you connecting??

Customer:

can't connect for some reason

JATechSpecialis :

Are you using Chrome now?

Customer:

kind of computer illiterate so please tell me how, yes using chrome

JATechSpecialis :

Have you clicked on join on that page?

JATechSpecialis :

and saved that application?

Customer:

I have already joined don't quite understand

JATechSpecialis :

If yes, press Ctrl +J now, double click on Elsinore screen connect

Customer:

joined chrome?

JATechSpecialis :

The remote session

Customer:

how do I do that without losing this page?

JATechSpecialis :

I already gave you all the instructions above

JATechSpecialis :

Click-> http://166.78.231.170:8040/ and click on the session named "facebook"





when prompted run the tool






Press Ctrl +J after download, double click on Elsinore screen connect



JATechSpecialis :

If you can't follow these instructions let me know

Customer:

ok well I tried that and got a pop up that said do you want to leave this page, none of that came up to prompt me

Customer:

I am not trying to be stupid The page just didn't prompt me to do that stuff

JATechSpecialis :

that link should open in a new page

Customer:

Do I have to leave this page to navagate to that page

Customer:

but do I leave this page to do it?

JATechSpecialis :

try that

Customer:

ok

JATechSpecialis :

thanks

Customer:

Pop up came up not able to find http

Customer:

still there?

Customer:

Andy?

JATechSpecialis :

yes

Customer:

I don't know what to do next

JATechSpecialis :

Without remote support I would not be able to help :-(

JATechSpecialis :

Would you like me to open this question for other experts?

Customer:

I don't know Google says can't find http, I am on an Acer Aspire One notebook does that matter?

JATechSpecialis :

No that does not matter and I am not sure why that message appearing

JATechSpecialis :

Can you go to the profile of that person and tell me what are the options?

JATechSpecialis :

or if you open chat, is that person showing as disabled?

Customer:

I have to leave this page and it takes me a few minutes to come back to this page , ok?

JATechSpecialis :

Please wait

JATechSpecialis :

Also, go to this page and check if that person is listed under blocked contacts: https://www.facebook.com/settings?tab=blocking

Customer:

ok give me a few mins

JATechSpecialis :

ok

Customer:

can't Access his account and he is not on my blocked list. When I tried to access his account go this message Sorry this page isn't available ...The link you followed may be broken, or the page may have been removed

JATechSpecialis :

If he is not on your blocked list, it's not from your side

JATechSpecialis :

I guess he has deleted or deactivated his account

Customer:

So can someone else report abuse or spam?

JATechSpecialis :

If you report abuse or spam, it does not matters

JATechSpecialis :

Usually content having spam/abuse is removed if it's reported and that too on rare occasions

JATechSpecialis :

Profiles are not removed easily if they are legitimate

JATechSpecialis :

He must have done that himself

Customer:

that is what it says on all his messege not available because reported as abuse or spam he has been my friend since Feb of this year

JATechSpecialis :

By messages, do you mean chat messages?

Customer:

yes

JATechSpecialis :

If all messages says that, it's nothing which you have done yourself

Customer:

ok so there is nothing I can do to change it, right?

JATechSpecialis :

yes

JATechSpecialis :

It's not from your end

Customer:

Thank you for you help and time. You have been so patient and kind

JATechSpecialis :

Glad to be of help. :) Kindly click on a smiley below if I was helpful.

JATechSpecialis :

If any further questions, please do let me know.

Ansh P., Computer Software Engineer
Category: Software
Satisfied Customers: 8073
Experience: Professional computer engineer working as systems developer with top multinational company.
Ansh P. and 3 other Software Specialists are ready to help you
Expert:  Ansh P. replied 1 year ago.
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