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WindowsPCFIX
WindowsPCFIX, Consultant
Category: Software
Satisfied Customers: 6242
Experience:  Technical Director of IT Company
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I have an e520, about a year old. Ive reinstalled Win7 when

Customer Question

I have an e520, about a year old. I've reinstalled Win7 when everything went toes up a few months ago (could not access external HDDs or Restore).
Now I use any usb save for the left 2, and then only sometimes. The right usb sank back into the body some months ago.
I do not want to go thru another re-install, and am at wits end.
Also cannot load Jre for secunia). ???
Submitted: 1 year ago.
Category: Software
Expert:  WindowsPCFIX replied 1 year ago.
Hello

My name is James

Welcome to Just Answer

I am trying to understand your Question

Your usb ports for External Drives are not working ?

Customer: replied 1 year ago.

Only the right two and then intermittent on the farthest. The closest has the mouse IR. The right one has sunk into the laptop body.

Expert:  WindowsPCFIX replied 1 year ago.
Ok so they sound damaged ?

what Exactly would you like to know ?
Customer: replied 1 year ago.

Does trouble seem to be hardware software, who can I do to repair

Expert:  WindowsPCFIX replied 1 year ago.
Well

You can reinstall the USB Drivers this will fix any software issues

Have you already tried this?
Customer: replied 1 year ago.

No will try.

Expert:  WindowsPCFIX replied 1 year ago.
ok you need to do this

Click on Start orb, Type Device Manager in the search box and Click on Device Manger

expand universal serial bus controllers

Right click each device under and click uninstall

Every device under universal serial bus controllers

Reboot and let them re-install

let me know how you get on

Thanks James

Now Please Rate My Answer with the Smiley Faces and Submit

Come back if you have any more issues

Cheers James

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WindowsPCFIX
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Technical Director of IT Company