When I click on to Google to go onto the internet my home page has been going to Google for many years but about a month ago msn would come up as my home page when I turn the computer on in the morning as I have been doing for many years. I then go down to Google saved in my Favourites and when Google come up it has an option to make Google my main home page and another little drop down has an option to click to make it stay that way and I click that but the next morning when I go on to the internet again there is msn once again.
If this did not work, please come back and let me know by clicking on reply to expert so we can continue.
I have no cog icon but went to TOOLS to bring up INTERNET OPTIONS
(I have actually been down this pathway already) but when I continue on down your suggestion the moment I highlight Google but SET AS DEFAULT is no longer highlighted and I am unable to click DEFAULT and can't move on from here.
Hello again, I have done everything apart from checking google in the address bar because I am not sure what I am looking for to check (tick) it ?
I typed in www google etc but can't see what I can actually check it.
It is no wonder that I can't get this completed as there is only the one box on the bottom left of that section and it is the top one - there is no second box to check !
I have clicked on Google and I have already tried entering that area without clicking Google but it isn't possible so I feel I am on a merry go round here.
I had the top box checked all along and it certainly doesn't prevent msn over riding my Google default. As I said at the start I have been on the internet and many people are having this msn over ride problem with both Google and Firefox and some have tried about four different ways of various suggestions and all to no avail. I feel that msn has somehow planted something to over ride whatever obstructions and put in their place. It was my last search that led me to click on to your site.
Under add ons I have the following:
AVG secure search #2
Live search #3 ( I think it is the Windows flag to the left)
Search results #4
For whatever reason I couldn't remove AVG so I now have Google #1 and AVG #2 and it didn't make a scrap of difference in that msn still comes up after rebooting and going on to the internet ! Damned frustrating.
I will get ready for bed (11.10pm) and come back and see your response and that's it sorry. If you are still on deck when I turn the computer back on about 7am tomorrow (NZ time) I will click on to your rating so that you don't miss out and if you are not there we will have to continue when ever you return. Unless your suggestion cures the problem of course in which case I will fill in the rating.
If I remove AVG from add/remove I will be deleting my AVG antivirus program completely which I don't particularly want to do thank you.
The only toolbar in the add/remove list that I can see listed as a toolbar is Google Toolbar for internet explorer. There is certainly no msn listed anywhere there at all (not that you have suggested that) just mentioning it for what is worth.
Sorry but I have to go to bed I have a sick wife and I need some sleep otherwise I am not going to be able to care for her properly
I downloaded the avg_toolbar_remover.exe and carried out that function, went back over all the steps you first gave me and all to no avail in that msn just keeps right on taking over google default !
Incidentally AVG toolbar is not in the add/remove list. I have a friend who is pretty computer savy and he had already suggested this but seeing it wasn't in the list I couldn't remove it.
I did use the search portion when you click on START and found the toolbar that way but I couldn't remove it from there but did when I went online to AVG's toolbar remover. I just went back into the search part and AVG toolbar is now showing as being in the recycle bin. I assume that I can reinstate it by click on 'refresh' and it will come back out of the recycle bin ?
Sorry to have to report that it didn't make a scrap of difference.
One thing I did notice when I went to Programs (to the left of Advanced) that Internet Explorer was not my default so I changed it to be the default.
I have been back to the original settings under Tools and Internet options and msn is right there. I have deleted that and put in the http://google.com apply etc. I have done the reset, make IE the default under Programs, rebooted about three times after each change and back comes msn !