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Jess M.
Jess M., Computer Support Specialist
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get no redemtion code after typing "www.adobe.com/go/getserial"

Customer Question

get no redemtion code after typing "www.adobe.com/go/getserial" what am i doing wrong?
Submitted: 3 years ago.
Category: Software
Expert:  Jeremy replied 3 years ago.
Hi my name is Jeremy, I would like to assist you with your question. I am an expert here on JustAnswer.com in the computer field.

How are you doing today?

The Adobe redempton code could actually be located in two different spots.

First look on the back of the Adobe Product Box

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If you do not see it there take a look

On an insert within the DVD media case
Under the scratch-off foil on a keycard.

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Once you have located it visit this page:

https://redeem.licenses.adobe.com/getserial/s/redeem

Type in the redemption code and type in the random captcha code below that.

Once you have them entered in correctly press Get Serial Number below.

If you still have issues I recommend calling the Activation department and let them know you are having issues with your redemption code:

1-866-772-3623 Is the number.

Let me know what happens I am standing by

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Jeremy