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Hi Viet; I have a M/Office 97 program on my PC that I have

 

Customer Question

Hi Viet; I have a M/Office 97 program on my PC that I have been trying to uninstall-as I have a much later version. At each attempt I get Set Up Error 825 and the info; Office setup was not completed successfully-return to were you stared the installation. My PC came with Office 97 installed, I don't have any disk for it.Can I force it to uninstall? Many thanks again

 

Optional Information:
Make: HP
Model: Cyclone

Already Tried:
Unistall several times

Submitted: 378 days and 7 hours ago.
Category: Software
Value: NZ$47
Status: CLOSED

Accepted Answer

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Expert:  Viet - Software & HW Tech replied 378 days and 7 hours ago.

Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

Please download and install the Revo Uninstaller program at
http://www.revouninstaller.com/start_freeware_download.html
, then open it, and select the microsoft office program, then click on Uninstall
, then select the Advanced option , then select all whenever prompted, and delete and confirm
, then restart the computer, and install the new office program.

Please let me know if there is still any issue. Thank you.


Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

Expert TypeComputer Support Specialist
Category: Software
Pos. Feedback: 96.7 %
Accepts: 407
Answered: 5/1/2012

Experience: Seven years of computer software and hardware support; Windows 7 Vista XP etc.

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