Login|Contact Us
Question and Answer

Software

Ask a Software Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

How can I determine which driver software is no longer needed

 

Customer Question

How can I determine which driver software is no longer needed and can be deleted, and keep only the newest updated and necessary drivers for safe and correct operation of my desktop computer. I had a problem a few month's ago, and I had some of the drivers be deleted by mistake somehow., I did not know at the time which drivers were the correct ones that I needed and ultimately downloaded a whole bunch that I really did not need, I would now like to uninstall all of the unnecessary drivers that I have installed to clean up the computer, How can I figure out which are outdated and no longer necessary, and which drivers are current and necessary for proper operation? Thank You Very Much!

 



Already Tried:
Nothing I am afraid to delete something that could cause a malfunction.

Submitted: 389 days and 20 hours ago.
Category: Software
Value: $38
Status: CLOSED
Picture
Expert:  Molinari replied389 days and 20 hours ago.

Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

What version of windows are you using?

Customer replied387 days and 21 hours ago.

Hi, My computer originaly had Windows Vista, and I have upgraded to Windows 7 almost 1 year ago.

Picture
Expert:  Molinari replied387 days and 20 hours ago.

Ok, here's one way:

  1. Open Command prompt window in the administrator mode.
    • From Start ““ All Programs ““ Accessories ““ Command Prompt ““ right click and Select Run as”¦ – Administrator.

      1_command

    • Alternatively, Start ““ Run ““ Type cmd ““ press Ctrl+Shift +Enter to run as administrator.

      2_accesorries

  2. Now type (or copy-paste) the following command in the window and press Enter.
  3. SET DEVMGR_SHOW_NONPRESENT_DEVICES=1

    This forces the invisible old drivers to reveal themselves in the device manager.

  4. Now, we have to bring up the Device Manager. Type this command in the following line and press Enter ““
  5. devmgmt.msc

    3_dos-window

  6. In the Device Manager, go to View ““ enable Show hidden devices.
  7. The Device Manager now lists out all devices which are active and which are not. The inactive devices appear grayed out.

    4_show-hidden-devices

  8. From the list, right click on the inactive device you wish to remove and select Uninstall to remove the driver.

    5_uninstall

Let me know if you run into any trouble...

 



Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

Customer replied386 days and 18 hours ago.

Hi, That was awesome! That is exactly what I was looking for, it is just amazing how many inactive things were on my computer, even old anti virus software that I had deleted years ago, that I thought was gone for good, was still present but inactive!, Thank you very much, that is what I call Expert Help! I have just one more question, while I was cleaning up I noticed that there are several drive letters that have the triangle with an exclaimation point in the center. This usually means that they are in need of attention am I right? (I:/ J:/ K:/ L:/ ) and I have duplicate N:/ and M:/ drive letters listed but these do not have the attention sign next to them, but there shouldn't be two of the same drive letters either should there? How should I address these issues, or can I just delete these as well? Thank You!

Accepted Answer

Picture
Expert:  Molinari replied386 days and 17 hours ago.

Do you have those drives physically present?
You can delete them, then go to the top of device manager and choose action, scan for hardware.
If you need to change drive letters, you can do it in disk m anagement:

http://windows.microsoft.com/en-US/windows-vista/Change-add-or-remove-a-drive-letter

Let me know if you run into any trouble...


Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

Expert TypeSoftware Specialist
Category: Software
Pos. Feedback: 97.7 %
Accepts: 87
Answered: 4/29/2012

Experience: Certified IT Guru

Ask this Expert a Question >
 
Tweet

2 Software technicians are Online Right Now

Ask Your Question Now
Ask A Software technician
Type Your Software Question Here...
characters left:

Top Software Experts

See More Software technicians

JustAnswer in the News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Software technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
79 Software technicians are Online Now
Type Your Software Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan