Please note the steps below are NOT for a password XXXXX. Please be sure to read the notices in BOLD.
First, you must SIGN OUT of any Facebook account on your computer.
As a test if you click here ---> http://www.facebook.com You should see a log in screen. If you are brought to a homepage and signed in then you MUST sign out/log out of the account before proceeding to the next steps.
Click here ----> http://www.facebook.com/hacked
Click on "My account is compromised"
Enter your email address to find your account; Click on Search
Your account information will appear; Click on 'I don't know the password'
Click on ' I no longer have access to these' (You MUST click on ‘I no longer have access to these’ even if you still have access to your current email address associated with Facebook)
On the next page you will need to enter an email address that is NOT associated with your Facebook account. If you do not have another email address then you will need to create a free email account.
it brought me to a screen that says: ENTER SECURITY CODE. it said: Sorry.....we don't recognize the computer or device you're using. Please check your test messages @ (old mobile number) and enter the security code below.
Again, I do not have the same mobile number anymore. It has been changed.
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nothing happens when I click on THIS FORM