on my ThinkPad Lenovo running XP Professional I get the following error: "There was a problem connecting to TPM (security device) on this computer"
Q: How long do I wait for a response (minutes, hours, days)?
Are you still in need of assistance?
Try looking in the bios for a TPM option that will allow you to turn it off, since apparently Lenovo didn't put one in that line of computers.
Can you make sure that you have the current Trusted Platform Module (TPM) driver installed as well?The driver is available at the following URL:http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-58656
This error occurs on systems that originally had Windows Vista installed but were downgraded to Windows XP. Windows Vista initializes the security device (TPM) in a way that is not compatible with Windows XP. Once Windows Vista has initialized the TPM, Windows XP cannot use the TPM until it has been cleared from the BIOS setup.
To clear the TPM from the BIOS, do the following:
This solution doesn't appear to be valid? I shut down the laptop and then started it again - pressing F1 and accessed the BIOS settings - but nowhere was there an option to clear the security device / TPM / TCG?