installed anti-porn from tueagles and now can't uninstall it. HELP!!!!
Optional Information: Make: VAIO Model: don't know
Hi my name is XXXXXX X would like to help you remove Tueagles
First download Revo Uninstaller from http://www.v3.co.uk/v3-uk/download-review/1956765/revo-uninstaller-191
Click the red "download now button"
Install this software.
Once you open Revo Uninstaller click on the "Hunter Mode" Button
Double click the Tueagles icon and have that program open
See the Target Cross hair from the revo uninstaller, click and drag that over the Tueagles program, it will have an uninstall option
How are you doing
I actually had another customer not too long ago with the same problem trying to remove Tueagles
i already did that before i contacted you and it installed it but then when i restarted the compute it came back i tried this several times now what?
You used revo uninstaller?
yes
are u thinking?
Okay also do this
go to start, run, type msconfig
click startup
do you see something that says eagleeye?
no eagleeye
Try the Revo Once more but follow this exactaly
1.open the revo uninstaller 2.go to hunter mode 3.go and open tu-eagles anti porn(in the bottom where it says antiporn is activated) 4.click and hold hunter mode and drag it to the log in password XXX then let go and it should say uninstall 5.then click a window should pop up and should say on programs exact name EglSvr.exe then click safe then next (6.then it willhave a square window in the bottom showing the program then click next 7.then it will make a restore point and all that then it will show you a tree of everything that has a file put select all then delete then next then its will load the files you want to delete then select all then delete then let it delete it then restart the computer to delete the rest of the files
this is not working bc it says that nfchs.exe has been changed or moved so it will no longer work properly. however, anti-porn still shows up and is restricting me
Do you know what version of Tueagles this is
Try this run the Hunter mode and attempt the uninstall again, do not reboot yet
Go to start, Run and type in %PROGRAMFILES%\tuEagles\ push enter
hold CTRL and press A
press the delete key on the keyboard
also go back to start, run and type in Msconfig and push enter
under the startup tab press disable all, next click the services tab and hit "Hide all microsoft services" and press disable all
press apply and reboot the pc
not working
Let me take a look at something
Have you tried to remove it with Revo in safemode?
yes but i could try again
If that does not work have you tried to email tueagles support for a new password?
I believe they can re-issue you an uninstall password XX you contact the,
them
yes i did and the password XXXX sent didnt work
What was the password XXXX sent you? was it a randomly generated one?
i didnt keep it im trying to uninstall in safe mode step 1 is to create a restore point and it says failed but then it went to step 2 im rebooting now
I can open this question up to see if another expert has an idea do you want me to do that?
let me sees how it reboots first
any luck?
it worked in safe start but not when restarted in normal mode so yes open it up to other suggestions
Sure no problem
There is a great tool called ccleaner that can be used to optimize PC performance and also has an uninstall tool. You can download it here http://www.piriform.com/ccleaner then go to tools uninstall and select the program. It should wipe it out for good.
did you read what we've already tried earlier today
Yep and it wasn't ccleaner.