Hello sir/madam, i would like to help you, please let me know when you are ready.
can you please go to this page http://www.microsoft.com/download/en/details.aspx?id=17851 and download it to your DESKTOP. after the download, please double click on the file you have downloaded and continue. please follow on-screen instructions carefully. after installation, restart your computer. when you come back, try to run the program. if something goes wrong please let me know. we can go step by step and fix it together.
let me give you the offline installer (full)
can you try this one.
were you able to install net framework 4?
(did you see the "nf4 was installed successfully" message?)
what is the name of the program you are trying to run ?
can you install this one
let me opt-out now, and open this page to other experts.
if nobody opts-in back, we can continue again. Regards