Social security has no method to prepare and immediately provide to you your Award Letter. They will take 10 to 14 days to get the letter to you even if you are willing to sit on hold (for up to 8 hours) waiting for a live person from social security to finally answer your call. Calling Social Security will not result in immediate results.
I can explain how you can get a duplicate copy of your Award Letter right from your computer, print it out so you can FAX it, all within about 15 minutes. Let me explain.
You may get a replacement document using your online “my Social Security” account. If you don’t already have an account, you can create one online. You can open your own social security online account and access and print out your 2017 Award Letter, your earnings statement, estimated retirement benefit and much more, in about 15 minutes through this site:
Once you are logged in to your account, select the "Replacement Documents". Then click on Award Letter to bring up your most recent (2017) Award Letter.
Alternatively, if your need is not urgent, you may get one by going to your local Social Security office and they will put in a request for it, or you may call social security at 1-***-***-**** and they can mail you one if you can wait about 10 days.
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I wish you and yours well in the New Year,