Social Security Questions? Ask a Social Security Expert
Hello: This is Phillipsesq. Welcome to JustAnswer! I am reviewing your post, and I will post my response very shortly. Thank you for your patience.
My deepest sympathies for your loss.
You need to go to the local office of Social Security Administration to find out why. However, Social Security Administration will not release any information to you if you have not been appointed Executor of her Estate by the Court or if you are not already her Personal Representative for Social Security benefits.
This site is not affiliated with Social Security Administration.