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Lane
Lane, JD,CFP, MBA, CRPS
Category: Social Security
Satisfied Customers: 10163
Experience:  Law Degree, specialization in Tax Law and Corporate Law, CFP and MBA, Providing Financial, Social Security & Tax advice since 1986
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I have lost my debit card. How do I get another one, I do

Customer Question

I have lost my debit card. How do I get another one
JA: The Retirement Accountant will know how to help. Please tell me more, so we can help you best.
Customer: I do not know where I lost it. What more do you need
JA: Is there anything else the Retirement Accountant should be aware of?
Customer: No
Submitted: 1 month ago.
Category: Social Security
Expert:  Lane replied 1 month ago.

Hi,

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One of the features I like about the Direct Express Card is the ease with which you can have a lost or stolen card replaced.

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Direct Express lost card replacement can be done in one easy step. But you will need to provide some information to help customer service to properly identify you.

Expert:  Lane replied 1 month ago.

As soon as you find out that your Direct Express Card is lost or stolen, immediately call the Direct Express card Customer Service Department, at 1(###) ###-####(toll-free).

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If you are calling from outside the U.S, call 1-***-***-**** (Collect). A customer service representative will assist you and a new card will be sent to you.

Expert:  Lane replied 1 month ago.

By the way, if you need your replacement card as soon as possible, direct express may charge you a fee to ship your card via Fedex or UPS (with a tracking code emailed to you).

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Please let me know if you have any questions at all, before rating me.

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And if you DON'T have other questions Your positive rating … (by using those the stars or faces on your screen, and then clicking “submit”) …would be appreciated!

Otherwise I receive no compensation for the work.

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Thank you,

Lane

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I hold a law degree, with concentration in Tax Law, Estate law & Corporate law, a Master’s Degree, with specialization in financial accounting & tax, a BBA, and CFP & CRPS designations, as well - I’ve been providing financial, Social Security/Medicare, estate, corporate, non-profit, and tax advice, since 1986