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Lane
Lane, JD,CFP, MBA, CRPS
Category: Social Security
Satisfied Customers: 10131
Experience:  Law Degree, specialization in Tax Law and Corporate Law, CFP and MBA, Providing Financial, Social Security & Tax advice since 1986
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I need to get a replacement for my W2 for 2015 for tax

Customer Question

I need to get a replacement for my W2 for 2015 for tax purposes. I tried to do it online...maybe I did something wrong??
JA: The Retirement Accountant will know how to help. Please tell me more, so we can help you best.
Customer: I need to file my income taxes for 2015 right away & I can't find my social security W2 paper.
JA: Is there anything else the Retirement Accountant should be aware of?
Customer: When I tried to do it online SS said my info doesn't match their information. This doesn't make sense unless I did something wrong.
Submitted: 1 month ago.
Category: Social Security
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Lane replied 1 month ago.

Hi, My name's Lane. I'll try to help here.

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I have the VERY same thing happen to me ... and we hear this from MANY clients.

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You have one other option (possibly two)

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(1) go to the IRS "Get my Tax Transcript" site, here -> https://www.irs.gov/individuals/get-transcript

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Once you get into THAT system, ask for a WAGE and INCOME transcript (there are several types)

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Although this won't give you a mirror image of W-2's ot SSA-1099's ALL of the information that you need to file is there (the contents of every box on the w-2 and 1099's).

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(2) You can go to an IRS taxpayer assistance center to ask THEM to get the transcript for you.

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See this: https://www.irs.gov/help-resources/contact-your-local-irs-office

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At the bottom of that page there's a place to enter your zip code to locate the nearest office.

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Hope this helps.

Customer: replied 1 month ago.
Already tried the IRS---they can't help me online because my cell phone is paid by the month...not on contract (which is more expensive).
Expert:  Lane replied 1 month ago.

So sorry ... your only other option is to CALL social Security and see if they can reset the password ***** help you get in to the My Social Security account ... OR

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Again, walk into a taxpayer assistance center. They DO advertise that getting your transcript is one of the seven things that they can do for you:

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See this:

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https://www.irs.gov/uac/walk-in-seven-reasons-to-visit-an-irs-taxpayer-assistance-center