I'm Doug, and I'm very sorry to hear of your situation. My goal is to provide you with excellent service today.
I'll explain how you can get a copy in about 15 minutes from your own computer or within about 10 days if you want to go to a local social security office or try your luck at a phone call to the SSA.
If you have misplaced your Benefit Award letter---also known as a proof of income letter---or you haven’t received yours yet, you may get one in several different ways:
You may get a replacement document using your online “my Social Security” account. If you don’t already have an account, you can create one online. You can open your own social security online account and see your current Benefit Letter, earnings statement, estimated retirement benefit and much more, in about 15 minutes through this site:
Once you are logged in to your account, select the "Replacement Documents".
Alternatively, if your need is not urgent, you may get one by going to your local Social Security office and they will get it for you, or you may call social security at 1-***-***-**** and they can mail you one if you can wait about 10 days.
You may reply back to me using the Reply link and I will be happy to continue to assist you until I am able to address your concerns, to your satisfaction.
I hope that I have been able to fully answer your question. As I am not an employee of JustAnswer, please be so kind as to rate my service to you. That is the only way I am compensated for assisting you. Thank you in advance.
I wish you and yours the best in 2016,