Social Security Questions? Ask a Social Security Expert
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I know the responsibility of your role is heavy. When you can no longer be payee; or the beneficiary no longer needs a payee you should call SSA at 1-***-***-****, or contact your local Social Security office.
SSA can answer your case specific questions from 7 a.m. to 7 p.m., Monday through Friday. You’ll generally have a shorter wait time if you call after Tuesday.
When you’re no longer responsible for the beneficiary, you must return any benefits, including interest and any cash you have, to Social Security. They’ll reissue the funds to the beneficiary or a new payee if they find your sister is not able to handle the funds herself.