You can deal with the customer services on the payment issue.
I am here to address the question on you have on social security/tax.
1) You need to consult with an attorney to apply for social security disability and to be on a good federal government sponsored health care insurance plan or be on medicaid. Hopefully, for your well being, there are two prongs: 1) some steady income coming in; and 2) proper care for medical, physical and psychological treatments.
2) It is suggested that you go to a social security administration local office and deal with a representative face to face. They are usually very knowledgeable. Since you are 62 years old already, you can find out what is your social security "regular" retirement payment. They will print out for you, your retirement benefit payments starting from age 62 to full retirement age. Then, you can decide when to take your retirement benefit.
3) Social security disability will give higher payment than regular social security retirement, provided you qualify for the disability.
4) Being age over 60, it is suggested that you give your County senior services and/or department of aging a call. If you can find a good and knowledgeable social worker, the person should be able to direct you to all kinds of public assistance programs, such as housing, utility, food, health, dental care, etc. Sometimes, your doctor or hospital you go to visit, even on an outpatient basis, they can direct you to a social worker.
5) Focus on being better physically and mentally. Hopefully, you can find a good support group even from a religious organization or a local community. There are so much local resources and State resources potentially available for you. Find the resources, first. Get a little bid better, one step at a time.
6) The federal heath care exchange can enroll you into health plan, or medicaid, then, because they have no prior condition limitations, you can get some professional, medical help and even physical therapy. Focus on getting better physically and mentally first.
Fiona Chen, MPA, Ph.D., CPA, ABV, CFF, CITP