With regard to your post:
"This information didn't really help much as it only backed up what I already had found out by searching on the internet! ------- Oops! I think you forgot to mention that in your fact, ergo the wasting of time here. No worries, it happens. But, I hope I am not being punished for answering your question accurately. Please be reminded that I do not MAKE the law for you, I can only report it. Her issue is her legal status, not her citizenship. But confirming her US citizenship will eliminate any concern about legal status. And when you were asked what you had already tried, you forgot to mention my information, so it appeared that you were unaware of what the issue was and what you had to accomplish to get relief. If the document is missing, as you suggest, they you need to get that resolved. That is NOT done by the SSA but by Immigration. This is the SS area, so I have provided you with clarification you seemed unaware of, of what SSA needs to get her her benefits. And to get that, you need Immigration, not SSA. Then you go back to SSA when you have successfully fixed the immigration issue. But if you don't want an immigration lawyer when you lose (or she does) her citizenship and naturalization documents, then you need to at least research immigration procedures post 911. AND, as you may recall, you posted a SS concern here in the SS section (my expetrise).
"My number one question was where to we go for the information! ------ Actually, not to beat a dead horse, but in the SS area, in which we sit presently, that was not the only question in that area was if she would qualify for her benefits or lose all she had paid into SS. THAT is the SS question. I am not permitted to answer any tangential immigration questions, and I would urge you to post the immigration questions in that category, since that is where they may be answer.
"She can't be the only person born abroad while a parent was stationed in the military ------- Of course not, but she lost her credentials, so that is where her troubles come in. AND, post 911 has made what used to be a less stringent process, far more arduous.
"so it's hard to believe that every person needs to hire a attorney to get the proper documentation required by social security! ------- Only those that don't pursue the research... Like I indicated, I can help you with the SS issues, but for your immigration issues, you need to pursue that area which isn't here.
"You did answer my question about benefits! ------- Yes. You asked, I answered.
"Since sending this info to you I found out a little bit more and we think that the D-1350 Certification of Report of Birth that she had received in 2009 for State ID that she needed will work! -------- Ah! You left that part out also - didn't even mention she had one! But I am glad you recalled it and inquired. And what is wonderful is that she got it in 2009 - did you know they stopped issuing them shortly thereafter? But pre-existing D-1350s still COUNT to provide proof of citizenship, etc.
Good luck with all, you seem to be on the right track.