How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Megan C Your Own Question
Megan C
Megan C, Certified Public Accountant (CPA)
Category: Social Security
Satisfied Customers: 16547
Experience:  Licensed CPA, CMA, CFE, CGMA M.Accy Also Teach Accounting courses at Master's Level
23669918
Type Your Social Security Question Here...
Megan C is online now
A new question is answered every 9 seconds

I am a retired teacher who claimed spousal benefits in late

Customer Question

I am a retired teacher who claimed spousal benefits in late August or early September of 2015. I haven't heard back from Social Security on the matter.
I had an interview with a SSA person at the Tyler office in March of 2015.
I am also having an issue logging into SSA. i don't know my username or password.
Thank you, ***** ***** *****, Tyler, Texas###-##-####(###) ###-####
Last 4 digits of my SS#1347
Submitted: 1 year ago.
Category: Social Security
Expert:  Megan C replied 1 year ago.

Hello, Marie. I'm sorry to hear about your troubles. If you just applied in late August, early September -- you would likely not have heard back yet. It can take up to 60 days to process your application -- and if it takes that long you will simply get a lump sum for benefits effective the day you specified for the payments to start.

If you need to reset your passwords you will need to call 1-***-***-**** or visit the following site:

https://www.socialsecurity.gov/ere/ere_demo_public/html/EREAR/efLogin.html

Please let me know if you need anything additional. If not, please rate positive.

Related Social Security Questions