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Arthur Rubin
Arthur Rubin, Tax Preparer
Category: Social Security
Satisfied Customers: 1493
Experience:  Over 20 years experience in tax preparation, including some multi-national Social Security applications.
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I have frozen my credit. When I tried to set up an account

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I have frozen my credit. When I tried to set up an account to check my Social Security I was informed that the federal government must have access to my credit report before granting me access to my Social Security account. Is that correct? Why?

Arthur Rubin :

Thank you for using Just Answer.

Arthur Rubin :

There may be an alternate means of verification, but, in order to set up an account the SSA (Social Security Administration) needs to verify that you are who you say you are. They chose to use auxiliary information from your credit report, such as addresses and employers.

Arthur Rubin :

The FAQ at http://ssa-custhelp.ssa.gov/app/answers/detail/a_id/2397 , states that you may be able to set up an online account at a Social Security office. A more specific FAQ at http://ssa-custhelp.ssa.gov/app/answers/detail/a_id/2444/related/1 states that you can setup an online account only by removing the freeze on your Experian account or by visiting a Social Security office.

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