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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 371
Experience:  Experience in supporting and using smartphones.
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I cannot connect to my wifi, iPhone 6, new gateway router

Customer Question

I cannot connect to my wifi
JA: What's the make/model of your device? How old is it?
Customer: iPhone 6, new gateway router modem
JA: How long has this been going on? What troubleshooting have you tried?
Customer: over a week, tv and alexis works with wifi
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 13 days ago.
Category: Smartphones
Expert:  Richard replied 13 days ago.

Hi there and welcome

What is the error you get when you fail to connect to wifi?

Please let me know

Thank you

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