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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 371
Experience:  Experience in supporting and using smartphones.
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Thankyou. I want to know if there is a setting for

Customer Question

Thankyou. I want to know if there is a setting for automatically not answering an unknowing/unidentified phone number on my Blackberry Q 10
JA: How old is the phone?
Customer: Got it in December online, supposedly new. Blackberry Classic actually.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It's just annoying that calls come to my phone that are not identified by caller.
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: Well, I'm hoping for a way of automatically shunning unidentified numbers if that's possible/
Submitted: 10 days ago.
Category: Smartphones
Expert:  JACUSTOMER-2630jl2v- replied 10 days ago.

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

Expert:  JACUSTOMER-2630jl2v- replied 10 days ago.

It looks like this question came through as an Apple question. Let me get this over to someone who can help.

Expert:  Samuel White replied 10 days ago.

I am Samuel and I can help. Are you looking to block or send these numbers to vmail? Also are they the same number over and over again?

Expert:  Samuel White replied 6 days ago.

Did you still need help with this?

Customer: replied 6 days ago.
They seem to be different numbers most of the time though I have recognized similar numbers. I would like to block these numbers. What is vmail?
Customer: replied 6 days ago.
No I will not pay any more.I already paid to start this conversation>
Customer: replied 6 days ago.
Please just text me solution. Thank you.
Expert:  Samuel White replied 6 days ago.

The prompts for a phone call are auto generated and sent to you. Unfortunately I can not control them. Please disregard.

Expert:  Samuel White replied 6 days ago.

Just to verify before I dig into this it is the BB Classic not the Q 10?

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