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Josh
Josh, Technician
Category: Smartphones
Satisfied Customers: 16851
Experience:  Smartphone support
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To continue using iCloud on this phone, approve it from one

Customer Question

to continue using iCloud on this phone, approve it from one of your other devices using icloud or enter you icloud security code
JA: How old is the phone?
Customer: it is a iPhone 6
JA: How long has this been going on? What troubleshooting have you tried?
Customer: my phone have not been backed up for 5 weeks. IMEI No. is 35-202107-447906-4
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Smartphones
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Go into Settings then iCloud then Keychain and turn it off or reset it.

Now check to see if the error is still there

Expert:  Josh replied 1 month ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.