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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 371
Experience:  Experience in supporting and using smartphones.
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I need to get my password for my new phone. I just purchased

Customer Question

I need to get my password ***** my new phone.
JA: How old is the phone?
Customer: I just purchased it this week -- an iPhone 6S
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I'm just now beginning to acquaint myself with this phone. But in the past I had a iPhone 3G and was never able to get a viable password.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Nothing that I can think of at the moment. Thanks for your help.
Submitted: 2 months ago.
Category: Smartphones
Expert:  Samuel White replied 2 months ago.

I am Samuel and I can help you. Have you used an itunes password ***** the past?

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