Smartphone Questions? Ask A Smartphone Technician for Answers
I am Samuel and I can help. Did you try and have an email sent to you with a reset link?
If you have already tried that you should contact Apple via the phone line. They will have to reset your whole account. Due to the high level of security attached to the request it is not something we can handle. Please reach out to they at 1-800-MY-IPHONE.(1-***-***-****)