Hi, I'm Randy. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
This could be a glitch in the software and the iPhone needs to reboot, lets try and force a reboot > Hold the home button and the power button down for about 30 seconds or until the Apple logo appears on the screen, then release both buttons. Then check.
okay, let me know what happens please.
okay, no problem. Those are only optional additional services in case you need them.
yes, try a Reset of all settings from Settings → General → Reset → . Don’t worry, this will just reset the settings and all your data will be unaffected.