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Josh
Josh, Technician
Category: Smartphones
Satisfied Customers: 16046
Experience:  Smartphone support
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Lost 5s iphone, 5s 2 years old, 5to 6 hours, no

Customer Question

lost 5s iphone
JA: What's the make/model of your device? How old is it?
Customer: 5s 2 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 5to 6 hours
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: no
Submitted: 15 days ago.
Category: Smartphones
Expert:  Josh replied 15 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 15 days ago.

You can use Find my iPhone to try and locate your phone.

Click here: https://www.icloud.com/#find

Sign into your Apple ID account

Use the Find my iPhone button to locate your phone on a map and from there, you can lock the phone.

If you have anymore questions, please reply back otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 14 days ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.