Smartphone Questions? Ask A Smartphone Technician for Answers
I had to reset one day and now I'm not connected to my home internet and I don't remember the password! JA: What's the make/model of your device? How old is it? Customer: I phone, received in May 2016, i'm looking - would my account # help JA: How long has this been going on? What troubleshooting have you tried? Customer: couple weeks and no JA: Anything else you want the phone expert to know before I connect you? Customer: my phone # (cell) ********* and no home phone. phone and TV under Clifford Walling, internet under my name Frances! It's a bundle thing and Cliff is deceased.
Hello,I am the person that will be helping you today.
May I ask what was reset that caused this problem?
I will be standing by, looking forward to your response.
I will send in the refund request for you now.