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Jason Jones
Jason Jones, Technician
Category: Smartphones
Satisfied Customers: 14357
Experience:  Several years experience in both smartphone setup and sales.
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I want to download and install Windows to my cell phone. How

Customer Question

I want to download and install Windows to my cell phone. How can I?
Submitted: 17 days ago.
Category: Smartphones
Expert:  Jason Jones replied 17 days ago.

Hello,
I am the person that will be helping you today.

May I ask for the brand and model name of your phone?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 17 days ago.
Hi Jason, I have the Nokia Lumia 900
Customer: replied 17 days ago.
Hi Jason, are you there?
Expert:  Jason Jones replied 17 days ago.

Thank you for the update. By default, you have Windows Phone 7.5 on it. Are you wanting to upgrade your operating system on the phone?

Customer: replied 17 days ago.
please
Customer: replied 17 days ago.
Jason?
Expert:  Jason Jones replied 17 days ago.

Okay, thank you for the update.

Before you begin, it is best to first connect the phone to a wireless network.

You can do so by following the instructions below:

- On the phone, tap Settings and choose Phone Update

- Tap Check for updates

- Now it will download the update and install it.

Expert:  Jason Jones replied 17 days ago.

Please, do not forget to rate my help on the top of this page. Thank you for that.

Before you begin, it is best to first connect the phone to a wireless network.

You can do so by following the instructions below:

- On the phone, tap Settings and choose Phone Update

- Tap Check for updates

- Now it will download the update and install it.

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

My Profile page:
http://JasonFixedit.com

Customer: replied 17 days ago.
Jason, I am at the phone update screen and I can see that the two little boxes are checked. Under the first one it says there are no updates found.
Expert:  Jason Jones replied 17 days ago.

Thank you for the update. That means that your phone is up to date and there are not available updates. Once there is an update, you will be able to update from that page.

Customer: replied 17 days ago.
Jason the reason I am trying to update my cell phone is to be able to get the app so I can see my credit union account there. I had the app but the credit union recently went through a security update and I can't get the app on the phone anymore. I tried several times to re-install the app but it won't let me without updating the cell phone to Windows 10
Expert:  Jason Jones replied 17 days ago.

In that case, you may install the following app: https://www.microsoft.com/en-us/store/p/windows-insider/9wzdncrfjbhk

Once that is installed on the phone, choose to install preview builds. You will be able to install that way.