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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 371
Experience:  Experience in supporting and using smartphones.
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Second opinion] - ID disabled and i don't have a password. I

Customer Question

Second opinion] - ID disabled and i don't have a password. I don't have a resque email address anymore.Thx
JA: When did you last reset your username and password?
Customer: just now but was not able to do
JA: Have you installed any updates recently?
Customer: no, was on internet in the drs office
JA: What troubleshooting have you tried?
Customer: apple id resset
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no i just need my ph unlock please
Submitted: 7 months ago.
Category: Smartphones
Expert:  Samuel White replied 7 months ago.

I am Samuel and I can help you.

Expert:  Samuel White replied 7 months ago.

So you said you just reset it... a little bit earlier?

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