Smartphone Questions? Ask A Smartphone Technician for Answers
I am Samuel and I can help. Is it asking for his id and password?
You can not get past it. I would have him log into iforgot and reset the password. Iphone has it set up like this because it stops iphone theft to some degree.
I forgot not only lets you reset password ***** can help find an ID if he forgot it.
Sorry I know it is a headache but it is Apple's safeguards.
Awesome best of luck! Is there any other help you need? If not please rate so I can close this request! Thanks so much!
Hello there I still need to close this request if you can take a second and rate my service please! Thanks and have a great weekend!