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Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 368
Experience:  Experience in supporting and using smartphones.
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I need to talk to some one who can help me with my phone, It

Customer Question

I need to talk to some one who can help me with my phone
JA: How old is the phone?
Customer: It is a samsung galaxy 5. it is only 1 year old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I can not even sign in through google mail. I have nothing on my phone. It reset on it's own this afternoon. I have been to Verizon and they sent me to Best Buy and Best Buy told me to contact Samsung.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Can I please have a number so I can call and talk to a person about my issues. This has nothing to do with me tv. it is my cell phone and I need to get it figured out my calendar is on it
JA: Anything else you want the tv expert to know before I connect you?
Customer: no thank you, I need a cell phone person.
Submitted: 28 days ago.
Category: Smartphones
Expert:  JKalman replied 28 days ago.

Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem.

Expert:  JKalman replied 27 days ago.

I have to leave for a few hours. I can help you with this this evening.

Customer: replied 27 days ago.
I got my phone fixed. How do i get my refund?