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ElectronicsPete
ElectronicsPete, Engineer
Category: Smartphones
Satisfied Customers: 16498
Experience:  Electronic Engineer
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Maybe you can help me I had installed a program called GO

Customer Question

Hi Pearl maybe you can help me I had installed a program called GO Launcher on my Galaxy S7 Verizon. I keep getting a message saying "start failure", and telling me to restart the program or reinstall. I tred both and nothing seems to elp.
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Galaxy S7 edge
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: this is a cell phonenot a tv
JA: How long has this been an issue? What happened right before this popped up?
Customer: nothing that I can think of
JA: Anything else you want the tv expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Smartphones
Expert:  ElectronicsPete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ElectronicsPete replied 3 months ago.

GO Launcher will freeze up on Samsung S7 devices, and other users are experiencing the same problem.

It is not yet fully compatible with the S7 software.

A future update by Sasmsung should fix this issue.

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Kindly take a moment to rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.
Pete.
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Customer: replied 3 months ago.
Useless info. I needed help to Uninstall Go launcher I called Verizon and they helped me
Expert:  ElectronicsPete replied 3 months ago.

Glad to hear you got it sorted!
Have a great day,
Pete.