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Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 368
Experience:  Experience in supporting and using smartphones.
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It is completely locked and it does not accept any of my

Customer Question

It is completely locked and it does not accept any of my passwords. At the moment I have no home phone, because of a problem. HELP
JA: How old is the phone?
Customer: just a few weeks
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I tried getting intouch with at&t with my laptop, but i keep getting the run around.
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: I don't think so. Thank you
Submitted: 1 month ago.
Category: Smartphones
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you first tell me please the make and model of the phone?

thank you