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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 371
Experience:  Experience in supporting and using smartphones.
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I am in Australia, how do I get the app on my phone when

Customer Question

I am in Australia, how do I get the app on my phone when your system doesnt accept non-US phone numbers?
Submitted: 6 months ago.
Category: Smartphones
Expert:  Louie replied 6 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, what app please?

Customer: replied 6 months ago.
The phone app for just answer. As part of the signing up process I needed to give my phone number so that the link to the app could be texted to me. It would not accept a non-US number. I am in Australia and I had to skip that.
Expert:  Louie replied 6 months ago.

Appreciate the additional information.

And this concern would be best addressed by Customer Support. Please click HERE or go to

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