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ElectronicsPete
ElectronicsPete, Engineer
Category: Smartphones
Satisfied Customers: 16691
Experience:  Electronic Engineer
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Microsoft surface username and passowor do not match

Customer Question

Microsoft surface username and passowor do not match message
JA: Just to clarify, what's the exact make and model of your machine?
Customer: microsoft surface travelling internationally
JA: How long has this been going on? What troubleshooting have you tried?
Customer: tried everything...resetting password ***** user name
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Smartphones
Expert:  ElectronicsPete replied 5 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ElectronicsPete replied 5 months ago.

Can you successfully sign in to your account at account.live.com?

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