Smartphone Questions? Ask A Smartphone Technician for Answers
Hi there and welcome
The notes where linked to your exchange account so when you removed the account, it removes the content linked to it.
This is why they went away
We can see if they were stored on the server
Add the exchange account again to the phone, are the notes then added back?
Go to settings, Mail and add account and you can then add it there, like you did initially.
Let me know please how you go
Notes are linked to your account, you saw this when you removed the account it removed the notes.
Restarted? You mean you added the account? So it has downloaded the emails from it?
Can you please reply to my question?
ok, then it was never uploaded to the server
What you will need to do is try to use this program to recover the notes
Install the program, connect the phone to the computer and run a scan within the program.
Then let it complete and if the notes can be recovered, this program will then allow you to recover them
Let me know please how you go.
that is correct, the phone came with one that you can use to connect it to the computer
Install the program onto your computer
Open Program on computer
Connect phone to the computer
Program will take you through the steps to scan the phone and if the notes can be recovered, will offer to recover them for you
If you would like any additional information or assistance, please do not hesitate to let me know.
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